9012 Hermitage Rd Suite A, Richmond, VA 23228
Leave a Message
Common Questions
Answers before you even have to ask
What is the minimum opening order?
Our opening order minimum is $250 for new accounts. As you grow, volume tiers unlock automatically — with better pricing at $500, $1,000, and $2,500+ monthly thresholds.
Do you offer Net 30 terms?
Yes. Net 30 payment terms are available to accounts that have completed a credit application and meet our qualification criteria. Most established retail businesses qualify within their first 60 days.
How quickly do orders ship?
Orders placed before 2pm EST ship the same or next business day. Average delivery time is 2–5 days depending on your location. Expedited options are available at checkout.
Can toy brands apply to be distributed through TheHappyTots?
Absolutely — and we welcome the conversation. We look for brands with quality products, appropriate safety certifications, and retail-ready packaging. Reach out to our brand partnerships team to start the discussion.
What safety certifications do your products carry?
All products in our catalog carry ASTM F963 certification and meet CPSC requirements. We also provide Prop 65 compliance and CPSC tracking label documentation for every SKU.
Do you offer drop-shipping?
Yes — EDI and drop-ship programs are available for qualifying accounts. Our logistics team can discuss setup, formatting requirements, and service fees during your account onboarding.